FAQs

1. How easy is it to use your AED device in an emergency?
Our AEDs are designed to be user-friendly, even for someone with no medical training. Clear voice instructions and visual prompts guide you through every step of the process, so you can act quickly and confidently.

2. Do your AEDs come with a warranty?
Yes, every AED Safe Hearts unit comes with a 3-year standard warranty, with an option to extend up to 5 years. We also offer a battery replacement and buy-back scheme for added peace of mind.

3. What maintenance is required?
Our AEDs are virtually maintenance-free. They perform regular self-checks and display a visual indicator if attention is needed. We also supply replacement batteries and pads affordably, should they be required.

4. Are your AEDs suitable for schools, offices, and public spaces?
Absolutely. Our devices are compact, portable, and designed for use in schools, workplaces, care homes, and community areas. They’re built to save lives wherever a cardiac emergency could occur.

5. AEDs should be easily visible and quickly accessible in an emergency. We offer a range of mounting options including wall-mounted brackets, secure cabinets, or countertop display units – making it easy to fit into schools, offices, care homes, and public spaces. We’ll help you choose the best setup for your location.